PRIVACY POLICY
We Respect Your Email Privacy

We do not sell or rent our electronic mailing list to anyone at anytime for any reason, nor do we send unsolicited email. You may remove yourself from the list anytime you choose with the unsubscribe link at the bottom of every eNewsletter. We hate SPAM ourselves and would never do anything to support it in any way. We treat each of our subscribers like friends!

CAN-SPAM ACT

We take SPAM very seriously and adhere closely to the CAN-SPAM Act of 2003. If you would like to get a copy of these guidelines put together by Customer Paradigm.

Privacy Policy Statement

Users are described as those teachers, students, administrators, or parents who create an account on studyskills.com or course.studyskills.com.

At Grand Lighthouse Publishing LLC and TutorBizBoost.com we have a long-standing policy of protecting our users' privacy in all of our business operations. SOAR® Learning, Inc., Studyskills.com and course.studyskills.com use the best data security practices and uphold laws described in the Family Educational Rights and Privacy Act (FERPA), Protection of Pupil Rights Amendment (PPRA), and the Children's Online Privacy Protection Rule (COPPA).

Grand Lighthouse Publishing LLC and TutorBizBoost.com has the responsibility to protect the confidentiality of any information transmitted over the network and to safeguard the use of information customers may reasonably expect us to keep private.

Grand Lighthouse Publishing LLC and TutorBizBoost.com will maintain the confidentiality of personal identifiable information you provided to Grand Lighthouse Publishing LLC and TutorBizBoost.com.

In protecting your privacy rights, Grand Lighthouse Publishing LLC and TutorBizBoost.com:

Safeguards users’ information from unauthorized access.
Strives to keep customer records current and accurate.
Collects, maintains and uses user information that is necessary to provide the most helpful and personalized products and services to meet consumers' needs.
Maintains the confidentiality of user information when undertaking projects with other companies.
Honors requests from users for account information the company has about them.
In support of our commitment to privacy, we have adopted a Privacy Code to guide business decisions and to earn our customers' trust. These principles seek to balance the application of information age technologies with the privacy concerns of consumers:
Accountability

Grand Lighthouse Publishing LLC and TutorBizBoost.com is responsible for personal identifiable information under its control and for designating individual(s) accountable for compliance with the following principles.

Identifying purposes

The purposes for collecting personal identifiable information shall be identified at or before the time the information is collected.

Consent

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.

Limiting collection

The collection of personal identifiable information shall be limited to that which is necessary for the purposes identified by Grand Lighthouse Publishing LLC and TutorBizBoost.com. Information shall be collected by fair and lawful means. Grand Lighthouse Publishing LLC and TutorBizBoost.com does not collect data concerning: political affiliation or beliefs; mental or psychological problems; sex behavior or attitudes; illegal, anti-social, self-incriminating or demeaning behavior; critical appraisals of other individuals; legally recognized privileged or analogous relationships such as lawyers, physicians, and ministers; religious practices, affiliations or beliefs; or income.

Limiting use, disclosure, and retention of personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

Accuracy

Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Challenging compliance

User shall be able to address a challenge concerning compliance with the above principles to the designated individual(s) accountable for compliance.

How we share or transfer data

We do not rent or sell Personal Identifiable Information, Persistent Identifiers, or any other information that we collect from Users, or exploit it for financial gain in any other way. Grand Lighthouse Publishing LLC and TutorBizBoost.com will never share or grant rights to personal identifiable information with other third-party organizations to use without your consent, except as part of a specific program or feature for which you will have the explicit ability and choice to opt-in.

Public reporting on student use and performance

Grand Lighthouse Publishing LLC and TutorBizBoost.com may publish anonymized information about student performance in tutorials and Websites, however, we will never publicly disclose your Personal Information in these reports. Data about student performance will remain anonymized, but aggregated. Anonymized data over large populations of students may be reported by demographic criteria such as grade level, general location, type of school, and grade-point average.

We may share anonymous or aggregate data to improve our services and learn more about our Users.

In certain occasions, Grand Lighthouse Publishing LLC and TutorBizBoost.com may work with third parties (such as universities and education research organizations) to improve our services or offerings. We may disclose automatically collected and other aggregate non-personal identifiable information to authorized partners to conduct research on online education or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on the Website. We require any research partner that receives anonymous or de-identified data from us to agree in advance that they will not attempt to use this data to identify our Users.

We will share data when required by law

Grand Lighthouse Publishing LLC and TutorBizBoost.com may also disclose User data including Personal Identifiable Information or Persistent Identifiers if required to do so by law, or if we have a good-faith belief that such action is necessary to comply with local, state, federal, international, or other applicable laws or respond to a court order, judicial or other government order, subpoena, or warrant, or administrative request. In some cases, we may make such disclosures without first providing notice to Users, teachers, schools, parents or legal guardians.

We may share data when necessary or appropriate to protect Grand Lighthouse Publishing LLC and TutorBizBoost.com or others.

Grand Lighthouse Publishing LLC and TutorBizBoost.com may disclose User data including Personal Identifiable Information or Persistent Identifiers that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect Grand Lighthouse Publishing LLC and TutorBizBoost.com from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Website; or to protect the rights, property, or personal safety of Grand Lighthouse Publishing LLC and TutorBizBoost.com, our Users, or others.

We may share data in the context of a change of business, including a merger or acquisition

In the event that Grand Lighthouse Publishing LLC and TutorBizBoost.com is acquired by, combined or merged with another entity, we may transfer or assign the Personal Information and Persistent Identifiers that we have collected from Users as part of such merger, acquisition, sale, or other change of control. Our promise to you is that any Personal Identifiable Information and Persistent Identifiers we have collected from Users would be safeguarded by the acquiring organization under the same level of safety and privacy as afforded by this Privacy Policy.

Our approach to data security

Website security is important to you, and to us. We maintain administrative, technical and physical safeguards to protect the security, confidentiality, and integrity of personally identifiable information. We use encryption technology to protect data while in motion and in our custody from unauthorized disclosure.  If there is unauthorized disclosure of personally identifiable information, you will be notified in the most expedient way possible without unreasonable delay.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your Personal Information.

Third party vendors

We use Google tracking and advertising products to provide & improve our advertising, including: Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics & Interest Reporting.

Google uses cookies to display Grand Lighthouse Publishing LLC and TutorBizBoost.com ads based on our visitors’ past visits to the Grand Lighthouse Publishing LLC and TutorBizBoost.com website, other websites and their activity on Google.com.

Google API services user data policy

We use Google API Services to provide Single Sign-on functionality to our users. This means that when you log in to our website using your Google account, we access your first name, last name and email address to facilitate the log-in process. This data is used for the purpose of Single Sign-on. Student data is not shared with any third parties, while teacher data (first name, last name, & email) is shared with the SOAR Learning, Inc. Customer Resource Management (CRM) service located at Keap.com. We take your privacy seriously and are committed to protecting your personal information. If you have any questions or concerns, please don't hesitate to contact us.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.
TERMS & CONDITIONS
In using this website you are deemed to have read and agreed to the following terms and conditions:
 
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting Grand Lighthouse Publishing LLC’s terms and conditions. "Grand Lighthouse Publishing LLC", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of Grand Lighthouse Publishing LLC’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within Grand Lighthouse Publishing LLC on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than Infusionsoft if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Grand Lighthouse Publishing LLC will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, Grand Lighthouse Publishing LLC:
• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or Grand Lighthouse Publishing LLC’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Grand Lighthouse Publishing LLC of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Grand Lighthouse Publishing LLC does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

All major Credit/Debit Cards are all acceptable methods of payment. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed $5,000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $50 charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability 

Unless otherwise stated, the services featured on this website are only available within the United States, or in relation to postings from the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Grand Lighthouse Publishing LLC. Grand Lighthouse Publishing LLC does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Grand Lighthouse Publishing LLC, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Grand Lighthouse Publishing LLC on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites Grand Lighthouse Publishing LLC’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website 

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website 

We do not monitor or review the content of other party’s websites which are linked to/from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Grand Lighthouse Publishing LLC will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice 

Copyright and other relevant intellectual property rights exists on all text relating to the Grand Lighthouse Publishing LLC’s services and the full content of this website.

Tutor Biz Boost and Grand Lighthouse Publishing LLC’s logos are a registered trademark of Brian Winter in the United States and other countries. The brand names and specific services of Tutor Biz Boost and Grand Lighthouse Publishing LLC featured on this web site are trade marked.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via Grand Lighthouse Publishing LLC’s stated telephone, facsimile or mobile telephone numbers.
Grand Lighthouse Publishing LLC is registered in 150 Shorewood Ct, Lake Orion, MI 48362

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of The United States of America govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Grand Lighthouse Publishing LLC to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of Grand Lighthouse Publishing LLC.

Notification of Changes

Grand Lighthouse Publishing LLC reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
REFUND POLICY
At Grand Lighthouse Publishing LLC and Tutor Biz Boost, we are committed to ensuring the satisfaction of our customers.

We understand that sometimes a product may not meet your expectations. Therefore, we offer a 14-day return policy for our informational products.

If you are not completely satisfied with your purchase, you are welcome to return it within 14 days of purchase. To initiate a return, please follow these simple steps:

1.  Email Request: Send an email to grandlighthousepublishing@gmail.com within 14 days of your purchase. In your email, please include your order number and the reason for the return.

2.  Approval Process: Once we receive your email, we will review your return request. If your return is approved, we will send you a confirmation email with further instructions.

3.  Return the Product: After receiving our confirmation, if instructed to do so, please return the product as instructed.

4.  Refund Processing: Upon receiving the returned product, we will process your refund. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment method.

Please note that this return policy applies only to informational products purchased directly from our website. Products purchased through third-party sellers are not eligible (e.g. SOAR Learning, Inc. Curriculum Products) for returns through our website.

Thank you for choosing Grand Lighthouse Publishing LLC and Tutor Biz Boost for your informational needs. We value your business and are here to help if you have any questions or need assistance with your return.

Grand Lighthouse Publishing LLC © 2024. All Rights Reserved
Grand Lighthouse Publiishing © 2024. All Rights Reserved
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